Fast Track Claims Specialist at Manpower SA Johannesburg, South Africa

 Fast Track Claims Specialist 

Full–time

The main purpose of the Claims Specialist’s role is to validate and administrate a client’s claim following a fortuitous event. The claims specialist will be responsible for claims settlement determinations of all fast track / fast moving non-motor items (such as claims for lost/ stolen/ damaged cell phones, laptops, jewelry, and other electronics devices) that can be settled within in short turn-around times. Claims settlement determinations are made in accordance with Standard Operating Procedure, claims guidelines, the specialist own mandate, and the client’s policy schedule

Requirements:
• Matric (Grade 12) – essential
• The below academic requirements will be needed to fulfill this role. Where the below has not yet been obtained, it will be a requirement to pursue these studies within the first 2 years of employment in the role.o FETC (Further Education & Training Certificate) in Short Term Insurance – NQF 4 (150 credits)o Successfully passed RE 1 (Representative Exam)o Class of Business certification (Personal Lines & Commercial Lines) o Must be compliant with FAIS Fit and Proper requirements with track-record of working unsupervised.
• Computer literate – Microsoft Word, Excel, and Outlook - essential
• Experience working on the TIAL Operating System (System A) – highly advantageous
• Experience in non-motor claims of a fast-track nature – preferred, but not essential
• At least 2 years relevant work experience where customer service forms an intrinsic part of the role
• Work experience within a licensed insurer – highly advantageous
• Work experience with Brokers – Pre-requisite
• Experienced in making claims settlement determinations with mandate exceeding R20 000 – highly advantageous

Please note only shortlisted candidates will be contacted

Desired Skills:
• Fast Track Claims
• RE1
• NQF 4

Manpower SA

manpower.co.za

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