Insight Management Tanzania Limited Jobs 2023



Insight management Tanzania Limited is recruiting on behalf of a client in the logistics industry for the following positions:

                   Port Clerk
       Reports to: Operations Manager

-Should be able to correctly and completely frame customs declarations of every regime.
-Should be conversant with the customs rules of classification.
-To monitor and control in-bound and out-bound Bonded Warehouse activity.
-To monitor and control all Customs Risks within the department.
-Record and or distribute shipments to agents.
-Verify client accounts
-Retrieve courier HVS (High-Value Shipment), record and or distribute.
-Generate billing invoices and or distribute them to clients.
-Classify documents digitally and save them to the system
-Comply with the Client’s established procedures within required time limits, including ISO norms.
-Communicate, without delay, information or problems, to the immediate supervisor
-Other duties as assigned by the immediate supervisor

· At least three years of Operations experience
· Experience in the Logistics industry is a Must
· Extensive knowledge in all aspects of Freight Forwarding
· Proven track record of leadership roles
. Knowledge of the local transport industry (including Customs, Compliance Issues, )

Customer Service Executives
       Reports to: Operations Manager

Receive the transit orders from the client (tariffs already
validated through a valid quotation). In case of new business (new or
existing client), a new quotation will be issued by Sales department in
accordance with company rules
· Ensure scope of work is related to quotation received
·Request missing documentation and more detailed instructions,
if necessary, Inform client on files processing progress (standard or
specific report, according to quotation) daily
· Alert the client in case of operational issue (potential or real) and provide solutions
·To check client status whether is COD (Cash of deliver) or has
credit facility. If no credit, then the client must settle the payments
in advance before starting clearance
· Provide support to credit control in case of cash collection issue
·Daily review of the business system tracking reports to ensure
consistency and detect any anomalies which require correction /

· Education: Bachelor’s degree in any business-related studies
· Experience: 3-5 Years’ experience in Logistics is an added advantage.

Front Desk Representatives
       Reports to: Operations Manager

· Present yourself and Company in a positive and professional manner
· Address customer needs by promoting company’s options such as pricing, tracking of cargo and its alternatives
· Greet customers/members warmly and make them feel welcome
· Respond promptly (same day) to all voicemails and emails
· Timely follow-up (same day) to any outstanding customer or internal issues
· Complete daily, weekly, and monthly task checklists
· Process new client paperwork per checklist
· Be aware of the cargo schedule incase of customer Enquiries;
·Accurately capture and track all costs and expenses incurred
during the life of the file and ensure supporting documentation to these
costs are easily accessible in the file.
· Ensure to get clear confirmation of charges communicating with customers
· Ensure smooth coordination between the various team members within and external to the department
· Ensure the office is clean at all times by coordinating with the cleaning staff
· Schedule appointments for the Team
· Scheduling Travel Itinerary for the Team
· If need be, you are required to update customer information in the system
· Get & know exactly the detail of quotation related to operations in progress

· Education: Bachelor’s degree in any business-related studies
· Experience: 3-5 Years’ experience in Logistics is an added advantage.

· Send CV Only in PDF Format to:
· The heading should be the job Title and name of the Candidate e.g. “PORT CLERK – UPENDO
· Only Successful Candidates will be contacted.
· CVs should be renamed with the candidates Full Name and position applied for.
· Experience in Logistics/ Clearing and Forwarding/Port operations is a Must!

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