Customer service Representative at Altezza Travelling Limited Arusha Tanzania

 Customer service Representative

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JOB DETAILS:
Altezza Travelling Limited wishes to invite competent, qualified, experienced, and dedicated Tanzanians to fill in the Customer Service Representative (hotel) position which is currently available in the company

Responsibilities
• Handle all guest inquiries and requests in a professional and courteous manner
• Consistently provided friendly guest service and heartfelt hospitality.
• Promptly and empathetically handled guest concerns and complaints.
• Recognise the customer’s circumstance and offer the best remedy
• Ensure that all guests have a positive experience at the hotel
• Professionally respond to customer complaints; make an effort to successfully resolve complaints in accordance with established guidelines.
• Provide services and remedies that will improve client satisfaction

Qualifications
• Experience working with customers directly, either online or in person.
• Good Communication skills
• Excellent customer service skills
• Smart and well-presentable person
• Must be able to understand, speak, read and write the English language,
• Must be organized and punctual, Keen attention to detail and ability to effectively manage time,
• At least three(3) years of working experience,

Education Requirement:No Requirements
Work Hours: 8
Experience in Months: 36



Altezza Travelling Limited

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